Shipping policy

**Shipping Policy - Sugarplum Treats Pty Ltd**

Welcome to Sugarplum Treats Pty Ltd, where we strive to make the delivery of our delightful treats as sweet as the treats themselves. Please take a moment to review our Shipping Policy for a smooth and enjoyable experience:

**1. Order Processing:**
- Orders are processed promptly, and you will receive a confirmation email once your order is confirmed.
- Please ensure that all order details, including delivery address, are accurate at the time of purchase.

**2. Delivery Times:**
- We aim to deliver your treats within the specified time frame at the time of order placement.
- Delivery times may vary based on location, external factors, and the volume of orders.

**3. Delivery Charges:**
- Delivery charges are calculated at checkout based on your location.
- Any additional charges or taxes will be clearly communicated before you confirm your order.

**4. Delivery Address:**
- It is your responsibility to provide a correct and accessible delivery address.
- Inaccurate or incomplete addresses may result in delayed or undeliverable orders.

**5. Changes to Orders:**
- Changes or cancellations to orders must be communicated at least 48 hours before the scheduled delivery time.

**6. Delivery Confirmation:**
- You will receive a confirmation email once your order has been dispatched.
- Please ensure someone is available to receive the delivery at the specified address.

**7. Unsuccessful Delivery Attempts:**
- If our delivery attempts are unsuccessful due to unavailability or incorrect information, additional delivery charges may apply for re-delivery.

**8. Delayed Deliveries:**
- While we strive for timely deliveries, unforeseen circumstances such as weather conditions or traffic may impact delivery times.

**9. International Shipping:**
- Currently, we only offer shipping within [your specified regions]. International shipping is not available.

**10. Contact Us:**
- If you have any questions or concerns about our Shipping Policy, please contact us at info@sugarplumtreats.co.za.

Thank you for choosing Sugarplum Treats Pty Ltd. We appreciate your trust and are dedicated to delivering sweetness to your doorstep!